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Terms & Conditions

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Introduction

WELCOME TO LiveLine Enterprises! THESE TERMS & CONDITIONS (“TERMS”) GOVERN YOUR USE OF OUR WEBSITE AND THE SERVICES WE OFFER, INCLUDING THE SALE OF CCTV Surveillance AND ON-SITE INSTALLATION SERVICES. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE OR MAKING ANY PURCHASES. BY USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS.

General

  • Agreement: These Terms constitute the entire agreement between you and LiveLine Enterprises (“us”, “we”, “our”) regarding your use of the website and its services. Any other agreements or representations, whether oral or written, are superseded by these Terms
  • Modifications: We reserve the right to modify these Terms at any time without prior notice. The revised Terms will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.
  • Eligibility: You must be at least 18 years old and a resident of India to use our website and purchase products.

Intellectual Property

Ownership: All content and materials on the website, including text, graphics, logos, images, software, and trademarks, are our property or the property of our licensors and are protected by Indian and international copyright and trademark laws. You may not use any of our intellectual property without our express written permission. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the website and its services for your personal, non-commercial use. You may not modify, copy, distribute, transmit, display, publish, sell, license, create derivative works from, or exploit any of our intellectual property.

Products and Services

  • Product Descriptions: We strive to provide accurate descriptions and specifications of our products. However, such descriptions and specifications are not warranties or guarantees.
  • Pricing: All prices displayed on the website are in Indian Rupees (INR) and are subject to change without notice.
  • Payment Processing: We accept payments through secure payment gateways. We do not store your credit card information on our servers.
  • Shipping and Installation: We offer on-site installation services within Mumbai, Maharashtra. Installation charges may apply. Please refer to our installation policy for details.
  • Return Policy: We offer a 1 day return policy for unused and unopened products. Please refer to our return policy for detailed instructions.

User Conduct

  • You agree to use the website and its services only for lawful purposes.
  • You agree not to:
  • Impersonate any person or entity, including any representative of LiveLine Enterprises.
  • Use the website or its services for any illegal or unauthorized purpose.
  • Disrupt or interfere with the website or its services.
  • Upload or transmit any viruses, worms, Trojan horses, or other harmful content.
  • Infringe upon our or any third party’s intellectual property rights.
  • Use the website to collect or harvest personal information about other users.
  • Engage in any conduct that is offensive, hateful, or discriminatory.

Disclaimers and Warranties

  • THE WEBSITE AND ITS SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WE DO NOT WARRANT THAT THE WEBSITE OR ITS SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of Liability

  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR ITS SERVICES.

Indemnification

  • You agree to indemnify and hold us harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of or related to your use of the website or its services, or your violation of these Terms.

Termination

  • We may terminate your access to the website and its services for any reason, at any time, without notice.
  • You may terminate your account at any time by contacting us.

Governing Law and Dispute Resolution

  • These Terms and your use of the website shall be governed by and construed in accordance with the laws of India.
  • Any dispute arising out of or related to these Terms or your use of the website shall be finally and conclusively settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted in English and shall be held in Mumbai, Maharashtra.
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